... designed with an eye to the customer's wishes, considering all we and local environment has to offer.
In House Neža, we believe that the timing of the pampering can´t be determinated by the calendar. We pass on the selection of the appropriate moment for relaxation, pampering and indulgence of the most seductive senses of your soul and body to you.
Sometimes we want to celebrate a special occasion, sometimes it is simply the right time to withdraw from everyday obligations and stress and become once again masters of our time. Therefore we are open 365 days a year - take advantage of one of the 365 opportunities to be enchanted by the offer of the house, its surroundings and of course the company of your loved ones.
When creating our special offers and packages we desired to link our guests wishes, possibilities for various forms of pampering offered by our house and natural and other highlights offered by Kranjska Gora, together with the Upper Sava Valley, Triglav National Park and the area around Three borders.
We are confident that you will be able to find something for you. You are warmly welcome!
Upon reservation´s confirmation for bookings in spring, summer and autumn it´s needed to insure it with the deposit, which is equal to 30% of apartment´s rental total price. For bookings in winter it´s needed to insure it with the deposit, which is equal to 50% of rental total price. During the period from 26.12.2018 till 05.01.2019 and during FIS World Cup Finals in skiflying in Planica 50% prepayment has to be paid upon confirmation and the second half at least 60 days before arrival.
The amount can be transfered on our foreign bank account of company VITRANC d.o.o., Godič 25, SI-1242 Stahovica, opened at BANKA KOPER, d.d., Koper, iBan: SI56 1010 0005 0281 691, swift: BAKOSI2X or paid by charging a valid credit card. In that case please communicate us the following details: credit card type, holder´s name and surname, card´s number and its validity.
Reservation is confirmed from our side only after the receipt of the deposit or after successfull charging of the credit card in our favor for the deposit value.
2. Arrivals and departures:
On arrival day your apartment can be occupied from at 2 p.m. on and must be vacated by 10 a.m. on the day of departure.
In case the guest would like to arrive earlier or leave later, the apartment may also be occupied earlier or vacated later by making prior arrangements with the reception.
3. Reservation cancellation conditions:
If a guest needs the apartment later than agreed, doesn’t need it at all or vacates it earlier, the following cancellation terms and conditions shall be applied:
up to 28 days before arrival ........................... no cancellation fees
27 - 15 days before arrival ............................. we retain the pre-payment
14 - 07 days before arrival ............................. 60% of apartment´s rental total price
06 - 02 days or less before arrival .................. 80% of apartment´s rental total price
01 day or less before arrival …………………… 100% of apartment´s rental total price
Deposits paid for reservations between 26.12.2017 and 05.01.2018 and during FIS Ski Flying World Cup Finals in Planica we´ll restituite the deposit only in case of cancellation at least 60 days before arrival. In any case we keep the right to charge you for the administrative costs caused by cancellation.
4. Payment means:
Cash, debit cards (Maestro), credit cards (Mastercard/Eurocard, Visa, Dinners, American Express), transfer on our foreign bank account before departure.